Reference

How Your Account on receh88 Works

These terms set out what you agree to when you open and use your receh88 account, including how deposits via DANA, OVO, and GoPay are handled, what we expect from you, and what you can expect from us.

Wallet rules: DANA, OVO, GoPayAccount access & eligibilityFair use & account conductYour rights & how to contact usIndonesia-region coverage
receh88 How Your Account on receh88 Works
REACH OUR TEAM

How to Contact Us About These Terms

Team online

Live Chat

Reach our Indonesia support team directly from your account page. Available around the clock for account queries, wallet issues, and term clarifications.

Email Support

Send detailed questions about your account terms or withdrawal verification to our support address. We respond in order of receipt and follow up on every open case.

Account Help Centre

Your account dashboard includes a help section that covers common term queries — DANA and OVO wallet rules, account limits, and how to request a review.

HOW WE OPERATE

Account Security and Your Rights

receh88 stores your account data — including linked wallet details for DANA, OVO, and GoPay — using encrypted connections. We do not share your personal wallet information with third parties outside of what is needed to process your transaction. You can request a summary of the data we hold on your account by contacting our support team through live chat or email.

Data Retention

We keep your account records for as long as your account is active and for a period after closure in line with applicable rules. You can ask us what we hold.

Wallet Security

Your DANA, OVO, and GoPay details are handled over encrypted connections. Wallet names are verified at withdrawal to make sure funds reach the correct account.

Account Changes

To update your registered wallet or account details, contact our support team before submitting a withdrawal. Changes need to be verified before they take effect.

Right to Request Review

If you believe a decision on your account was made in error, you can raise a formal review request via live chat. We aim to respond and resolve within a reasonable window.

Questions About Your Account Terms

These are the questions our Indonesia support team hears most often about account terms, wallet rules, and what these conditions mean for your day-to-day account use.

Holding multiple accounts is not permitted. If duplicate accounts are found — including accounts linked to the same DANA or OVO wallet — both may be suspended pending a review by our team.

We will notify you through your registered account before any material change to these terms takes effect. Continued use of your account after notice means you accept the updated terms.

Access to receh88 depends on local law and is available only where participation is permitted in your region. If access is restricted in your area, you will not be able to complete registration.

Contact our support team via live chat with your transaction reference. We will check the wallet name match and payment status, then follow up directly on your account.

You can submit a data request through our live chat or email support. Our team will confirm what account information we hold and provide it in a reasonable timeframe.

No. These terms set out how disputes are handled, not whether you can raise one. You can request a formal review of any account decision by contacting our support team.